Terms of Use (EULA)

End User License Agreement for IELTS Speaking AI

Last Updated: January 30, 2026

Welcome to IELTS Speaking AI (the "App"). This End User License Agreement ("EULA" or "Agreement") is a legal agreement between you ("User" or "You") and SmartPrep Labs ("We," "Us," or "Company") for the use of the App and related services.

By downloading, installing, or using the App, you agree to be bound by the terms of this EULA. If you do not agree to these terms, do not use the App.

1. License Grant

Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on devices that you own or control, solely for your personal, non-commercial use.

1.1 Restrictions

You agree NOT to:

2. Subscription Terms

⚠️ IMPORTANT: IELTS Speaking AI offers auto-renewable subscription plans. Please read these terms carefully before subscribing.

2.1 Subscription Plans

We offer three subscription tiers:

Each plan is available in the following durations:

2.2 Pricing

Subscription prices are clearly displayed in the App before purchase and may vary by region. All prices are in USD or your local currency as determined by the App Store.

Current approximate pricing (subject to change):

2.3 Payment and Auto-Renewal

Payment: Payment will be charged to your App Store account at confirmation of purchase.

Auto-Renewal: Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.

Renewal Charge: Your account will be charged for renewal within 24 hours prior to the end of the current period, at the same price as your original subscription.

Price Changes: If the subscription price increases, you will be notified in advance and must consent to the new price to continue your subscription.

2.4 Managing Subscriptions

You can manage your subscriptions and turn off auto-renewal by going to your App Store Account Settings after purchase.

To cancel on iOS:

  1. Open the Settings app
  2. Tap your name at the top
  3. Tap Subscriptions
  4. Select IELTS Speaking AI
  5. Tap Cancel Subscription

2.5 Free Trial (If Applicable)

If we offer a free trial, you will be charged the subscription fee when the trial period ends unless you cancel before the trial ends. You can cancel anytime during the trial period without being charged.

2.6 Booster Packs

In addition to subscriptions, we offer consumable booster packs:

Booster packs are one-time purchases that do not auto-renew. Once consumed, you can purchase additional boosters as needed.

3. Refund Policy

3.1 App Store Refunds

All purchases are processed through the Apple App Store. We do not have access to your payment information and cannot directly issue refunds.

To request a refund:

  1. Visit reportaproblem.apple.com
  2. Sign in with your Apple ID
  3. Find your purchase and click "Report a Problem"
  4. Select the reason for your refund request
  5. Submit your request

Refunds are subject to Apple's refund policy. For more information, visit Apple's support page.

3.2 Subscription Cancellation

If you cancel your subscription, you will continue to have access to premium features until the end of your current billing period. No partial refunds are provided for unused time in a subscription period.

4. Account and Data

4.1 Account Creation

To use certain features of the App, you must create an account using:

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.2 User Content

You retain ownership of any content you create or upload to the App, including:

By using the App, you grant us a limited license to process, store, and analyze your content solely for the purpose of providing AI analysis and App services.

4.3 Data Usage

We use your data to:

For details on how we collect, use, and protect your data, please review our Privacy Policy.

4.4 Account Deletion

You can request account deletion at any time by contacting us at support@smartpreplabs.com. Upon deletion:

5. Intellectual Property

5.1 Ownership

The App, including all content, features, functionality, software, graphics, text, and design, is owned by SmartPrep Labs and is protected by international copyright, trademark, and other intellectual property laws.

5.2 Trademarks

"IELTS Speaking AI," "SmartPrep Labs," and related logos are trademarks of SmartPrep Labs. You may not use these trademarks without our prior written permission.

5.3 Third-Party Content

The App may contain IELTS-style questions and practice materials. IELTS is a registered trademark of the British Council, IDP: IELTS Australia, and Cambridge Assessment English. We are not affiliated with, endorsed by, or sponsored by these organizations.

6. AI Analysis Disclaimer

⚠️ IMPORTANT: The AI analysis provided by the App is for educational and practice purposes only.

While our AI technology is designed to provide accurate feedback based on IELTS speaking criteria, please note:

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

8. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted in the App or on our website. Continued use of the App after changes constitutes acceptance of the updated Terms.

Material changes affecting your subscription will be notified to you via:

9. Termination

9.1 By You

You may stop using the App and delete it from your device at any time. To cancel your subscription, follow the instructions in Section 2.4.

9.2 By Us

We may suspend or terminate your access to the App if you:

If we terminate your account for cause, you will not be entitled to a refund.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms shall be resolved through binding arbitration, except where prohibited by law.

11. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Third-Party Services

The App uses the following third-party services:

Your use of these services is subject to their respective terms and privacy policies.

13. Accessibility

We strive to make the App accessible to all users. If you experience accessibility issues, please contact us at support@smartpreplabs.com.

14. Export Restrictions

You may not use, export, or re-export the App except as authorized by United States law and the laws of the jurisdiction in which the App was obtained.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SmartPrep Labs regarding the App and supersede all prior agreements.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

17. Contact Information

If you have questions about these Terms, please contact us:

Email: support@smartpreplabs.com

Website: https://smartpreplabs.com

App: IELTS Speaking AI (Available on the App Store)


Acknowledgment

By using IELTS Speaking AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use (EULA).

© 2026 SmartPrep Labs. All rights reserved.